Terms and Conditions & Privacy Policy

1. Introduction

Welcome to MedBuddy. By accessing and using our website, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, please refrain from using our website.

This policy complies with applicable data protection regulations including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Information We Collect

We may collect and process the following personal data:

Contact details (name, email address)
Login credentials and profile information (if you create an account)
Comments and feedback you submit
Technical data such as IP address, browser type, device information
Usage data (pages visited, time spent, interactions)
Cookies and tracking technologies (see Section 7)

3. How We Use Your Data

We use your personal data for the following purposes:

To provide and maintain our services
To manage user accounts and authentication
To improve website functionality and performance
To respond to inquiries and user support requests
To analyze usage and improve content quality
To comply with legal obligations

We do not sell your personal data.

4. Legal Basis for Processing (GDPR)

We process personal data under the following legal bases:

Consent – when you voluntarily provide information (e.g., subscribing or commenting)
Contract – for account creation and service delivery
Legal obligation – to comply with applicable laws
Legitimate interest – to improve our service, prevent fraud, or manage relationships

5. Your Rights

Under GDPR (EU Users)

You have the right to:

Access your data
Request correction or deletion
Object to processing
Restrict processing
Data portability
Withdraw consent at any time

To exercise these rights, contact us at [your email/contact form link].

Under CCPA (California Users)

You have the right to:

Know what personal data we collect, use, and share
Request deletion of your data
Opt-out of the sale of personal information (we do not sell data)
Non-discrimination for exercising your rights

You may contact us via [your email/contact form] to submit a CCPA request.

6. Comments

When users leave comments, we collect the data in the comments form along with the IP address and browser user agent for spam detection. An anonymized string of your email address (hash) may be sent to the Gravatar service. Their privacy policy is available at https://automattic.com/privacy/.

Once approved, your comment and profile image may be publicly visible.

7. Cookies and Tracking

We use cookies to:

Remember your preferences and login status
Enhance site performance
Analyze user behavior

You can manage cookie settings in your browser or via our cookie banner.

Types of Cookies:

Essential cookies – Required for core website functionality.
Analytics cookies – Help us understand how users interact with our content.
Preference cookies – Store user settings and preferences.

8. Embedded Content

Articles may contain embedded content (e.g., videos, images, etc.) from third-party websites. These sites may collect data, use cookies, and track your interaction with the content if you are logged into their services.

9. Data Retention

We retain your personal data:

Comments: indefinitely unless deleted by the user or admin
User account data: until you delete your account or request removal
Analytics and cookies: as per cookie expiration or until cleared

10. Data Sharing

We do not sell or share your personal data with third parties, except:

To service providers under contract (e.g., hosting, analytics) with appropriate data protection agreements
When required by law or legal processes
To protect our rights or comply with legal obligations

11. Data Transfers

Your data may be processed in countries outside your own, including outside the EU. We ensure adequate protection through standard contractual clauses or equivalent safeguards as required by GDPR.

12. Children’s Privacy

We do not knowingly collect data from children under the age of 13 (or 16 in the EU). If we learn we have collected such data, we will delete it immediately.

13. Security Measures

We implement appropriate technical and organizational safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction.

14. Changes to This Policy

We may update this policy at any time. You will be notified of significant changes via email or a prominent notice on our site. Continued use of the website after changes means you accept the revised terms.

15. Contact Us

If you have questions about this policy or wish to exercise your data rights, contact us at:

📧 Email: support@medbuddy.info
🌐 Website: https://medbuddy.info